Refund and Return Policy
Overview
Our refund and returns policy last only 30 days. If 30 days have passed from your purchase date, then the return and exchange will also be expired upon request.
There are limitations to returns and exchanges. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.
There are certain situations where refunds and exchanges cannot be granted:
- Items with obvious signs of use.
- Any item not in its original condition, is damaged or missing parts for reasons not due to our error.
- Any item that is returned more than 30 days after delivery.
- Package deals from keepinglifesharpvastyle.com will not have any refunds granted under any circumstances.
Refunds
Once your return is received and inspected, the owner will send you an email to notify you that they have received your returned item. The owner will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to the original method of payment, within a certain amount of days.
Sale items
Only regular priced items may be refunded. Sale items cannot be refunded.
Late or missing refunds
If you haven’t received a refund yet, please check your bank account first. Then contact your usage of payment card company, it may take some time before your refund is officially posted. Then contact your bank. There a processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at:
Keepinglifesharp@gmail.com
hannahsharp@keepinglifesharpvastyle.com
Shipping returns
To return your product, you should mail your product to the given address that is sent through email from the website owner.
You will be responsible for paying your own shipping costs when returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Upon receiving your exchanged item, remember that the time it takes for you to receive your item can vary depending on where you live. You may consider using a trackable shipping service or purchasing shipping insurance at your own request. The owner does not guarantee that they will receive your returned item.
Need help?
Contact us at:
Keepinglifesharp@gmail.com
hannahsharp@keepinglifesharpvastyle.com